After an epic 18 years of running Trilogy, we’ve made the difficult decision to close our physical doors.

When we started Trilogy in Queanbeyan back in 2006, we never imagined we’d last more than a year, let alone become Canberra’s longest ever running skate shop!

Over the years, many of our customers have become lifelong friends, and Trilogy truly became a family for us. We know that we couldn’t have done it without your support. Every purchase made at our small business made a big difference, and we want to thank each and every one of you for your commitment to shopping and supporting local. We’re incredibly grateful for the journey we’ve shared and the good times had.

After 18 years, we are ready for a new life adventure. While Trilogy may be gone, we will still be local, and we hope to see you all around town in the future.

Our online store is still open for busines for a short time.

Please remember to continue supporting other small businesses like ours. Local owned businesses give an area its identity, and every dollar spent locally makes a big impact on the community.

With love,
Dave, Irene, and Ted

Terms and Conditions

Purchases and Returns

All products listed to purchase should be instock and available in our store. In the circumstance where an ordered item is either unavailable, damaged, or not as described, we will offer an alternative product, repair or a full refund as chosen by the customer. In the situation where a product is faulty or not as described, again we will offer a replacement or refund. Claims for products that are faulty or damaged must be made with in 48 hours of delivery.

WE DO NOT OFFER REFUNDS FOR INCORRECT CHOICE OR CHANGE OF MIND. If for any reason you are unsatisfied with your items, we encourage you to contact us as we want all our customers to have a positive experience.

If you received a product and you need to swap the size or change the item, we offer exchanges up to 14 days from delivery. Return postage is at the buyer's expense. We do not offer refunds on items that are on sale or clearance.

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with the instructions for how to return the items.

For the services we offer, we may collect personal information when using this site such as name, email address, phone number and postal address. These details are kept internally and may be used if we contact you in regards to your order. We may send promotional emails for special offers, new products or information we think you may be interested in.

We will never share/sell or swap your personal information with anyone.

Security

We are committed to ensuring your information is secure, and we have procedures and safeguards in place to keep your information safe.

Gift Certificates

Trilogy Skateboards Gift Vouchers come with no expiry date! The way it should be, so this will give the voucher holder plenty of time to check out all of our new arrivals and find their perfect gift of choice!

To purchase a gift card via our website, simply enter your name, email, recipients name, recipients email, add the dollar value of your choice, then add it to your shopping cart, and checkout as normal!

All of our vouchers purchased via our online store are digital gift cards and get sent out directly to the recipients nominated email address. If you would like a physical gift card sent, just give us a holla and our friendly team can help you out. Gift Cards purchased from within our bricks & mortar Canberra store can only be used in store. These cards are not compatible with our web store. Please contact us if you have any problems.

Gift vouchers purchased on our online store can be used both in our Braddon store and on our website.