Frequently Asked Questions

What payment methods do you accept?

We accept major cards such as Mastercard and Visa. If you need any help, please give us a call so we can assist you in your purchase.

Do you do laybuy or buy now pay later method?

Currently, we only have Afterpay and ZipPay / ZipMoney available for this option. Simply go to checkout and choose your option. If you do not have an account, simply go to their website and register for one. Application are usually decided within a day.

Why won't my credit / debit card work?

Make sure to check your balance or limit by logging in to your bank account first. We only accept cards issued in Australia.

Do you accept return or exchange?

Please refer to our Terms & Condition page for returns and exchange.

Is the item in stock?

Items that are in stock are displayed and listed in the website. If there are any issues fulfilling your order, we will contact you in your nominated contact number immediately.

Where are the shipping options?

After you have entered your address, our checkout page will show our shipping options and you can choose from one of the available options listed.

Why can't I see CLICK & COLLECT?

You should be able to see it after entering your address in the checkout page.